Admission: Entry to the event is by ticket only. Tickets will be available in advance and also on the door, subject to availability. Priority entry will be given to advance ticket holders.
Beer Tokens: The beer bar will operate a token system. No refunds will be given on beer tokens, please only purchase the quantity you will require.
Children: Under 16s are welcome but must be closely supervised by a responsible adult. Please remember our events can be busy and noisy environments and may not be suitable for small children.
Prams and Pushchairs: No prams or pushchairs are permitted in the main tent.
Weather: Events will continue regardless of bad weather. The decision to cancel or postpone an event will be made at the discretion of the organisers.
Postponement and Cancellation: If we postpone or cancel an event for any reason your tickets will be transferred to an alternative date. No refunds are available in these circumstances.
Refunds: Tickets are non-refundable.
Programme Alterations: Sometimes we may need to make an alteration to the advertised details for the event and often at short notice. If this happens the organisers are not obliged to refund money or exchange tickets.
Photography and Video: The organisers reserve the right to photograph or video any person attending and use the said images in print, our website and social media channels. Requests for removal of images may be made to us and we will endeavour to remove them from media where possible.
Personal Property: Neither the organisers nor the venue management may be held responsible for loss or damage to personal property.
Personal Safety: Events can be noisy and busy and attendees should take care when moving about. The organisers will do their best to ensure guests' safety at all times but accept no responsibility for guests' personal injury or accident whilst they are attending an event.
Covid 19: The organisers will comply with government H&S guidelines at the time of the event. However the organisers accept no responsibility if you contract Covid 19 or any other viral or bacterial infection at the event.
Right to refuse entry: The organisers reserve the right to refuse anyone entry to the venue at their discretion.
Anti-Social Behaviour: Anyone found to be causing damage to the venue, the venue infrastructure, causing harm to any other person on site, behaving in an illegal, anti-social or aggressive manner, appearing to be under the influence of drugs or in breach of these conditions will be ejected from the event and may be reported to the police.
Bag Searches: The organisers and their volunteers and staff reserve the right to conduct bag searches to ensure everyone's safety.
Glass: No glass can be brought onto site, in addition, gazebos, tented structures, barbecues, fires, cookers, lawn candles or naked flames are not permitted and will be confiscated prior to entry. No ball games or similar are permitted at the venue.
Alcohol: No alcohol may be brought onto site other than as approved by the organisers. A good range of alcoholic and non-alcoholic drinks will be on sale from our bars.
Challenge 25: If you look under 25 please do not be offended if we ask you for proof of age when you buy alcohol. Please bring ID.
Drugs: No drugs are permitted on site, including legal highs.